Pricing that fits how you charge, a rebuilt calendar, and a faster path to your first booking
Our biggest release yet: price by size and coat, a live drag-to-reschedule calendar, rooms that can't be double-booked, a slicker booking flow, a customer portal, and your own business number with two-way texts.
This is the biggest release we've shipped. Pricing now bends to how you actually charge, the calendar has been rebuilt from the ground up, your rooms and equipment stop getting double-booked, new businesses can go live in minutes, and you can now text customers from your own business number. Here's what's new.
Price by what actually matters
Flat per-service pricing never fit businesses where the price depends on the pet, the coat, or the size of the job. Now it does.
Build your own pricing questions
Set up the things that change a price — coat type, temperament, breed, size — in plain language, with drag-to-reorder and AI-suggested options. No spreadsheets, no rigid presets.
Price by weight or any range
Charge across number ranges — for example, a price band per weight bracket — with an editable range table, and a worked "here's how this price is built" example so the maths is never a mystery.
Customers answer once
During booking, customers answer only the questions that affect their price. Returning customers get "same as last time" — their on-file answers are pre-filled, so they're only asked what's missing.
Priced add-ons
Customers can multi-select priced extras as part of a booking, and the total updates as they go.
A rebuilt Schedule
The staff calendar — the screen you live in — has been rebuilt end to end.
A live calendar that updates itself
New bookings appear on the calendar instantly, no refresh needed. Day and week views, a density control, and real per-day opening hours.
Drag to reschedule
Drag a booking to a new time with a live drop-time preview, then confirm — so an accidental drag never quietly moves an appointment.
Readable even when it's busy
Overlapping bookings stack into clean, readable cards with a concurrency "heat strip" so you can spot your busiest stretches at a glance. Each card shows status, payment, processing time, buffers, and group or multi-pet markers.
Clear the unassigned backlog
A dedicated panel for bookings with no staff yet — drag them onto the right person, across multiple days, or assign in one tap straight from the booking.
One drawer for everything
Open a booking to see resources, photos, drop-off and ready times, and full payment detail. Edit the time, staff, resources, and notes in one save. Send a receipt, reminder, or intake form right from the drawer, with an email/SMS chooser.
Requests, no-shows, and overbooking
A cleaner pending-requests view with one-tap accept. Mark a no-show and charge the no-show fee in the same step, with the fee amount shown. Owners can deliberately overbook a slot with a one-tap reason when they need to.
A full mobile calendar
Swipeable staff lanes, tap-an-empty-slot to add a booking, and smooth multi-touch dragging on your phone.
Your rooms and equipment can't be double-booked
Availability now understands more than just staff.
Require a room or resource per service
Say which services need a wash bay, a specific room, or a piece of equipment — per service or per variant. Create your own resource types, tied to the right location.
Free rooms assigned automatically
When a booking needs a room, Seglo assigns a free one for you, with a manual override when you want it — and a booking can't be taken if the room it needs is busy.
A smoother booking experience for your customers
A cleaner, guided flow
Redesigned service selection and profile screens, with a step breadcrumb so customers always know where they are.
The small things that matter
Saved cards work end to end, phone numbers pre-fill from the customer's account, and payment errors read like plain English.
My Bookings — a real customer portal
Customers get their own home for everything they've booked, at a dedicated address (my.seglo.ai).
Manage bookings in one place
View, reschedule, or cancel — on desktop or mobile. Multi-pet bookings show as one grouped entry, with payment status, a location map, and nearby amenities on the detail.
A natural landing spot
After booking, customers land in their portal, and can always get back to it from the sign-in menu.
Go live in minutes
A brand-new, preview-first onboarding gets new businesses publishable fast.
See your site as you build it
A guided wizard with a live preview of your booking site, that remembers where you left off.
Start from your industry
Pick your industry and Seglo seeds curated services, variants, pricing, images, and an amenities list across all seven verticals — choose which categories to include.
A real go-live moment
Copy, QR, or open your booking link, run a real test booking, and clear it in one action when you're ready for the real thing.
Your own number, with two-way texts
Get or bring a business number
Buy a business phone number in-app with the monthly price shown up front, or port your existing number with a self-serve flow and status tracking.
Text your customers
Send and receive texts from your business number, with built-in STOP/HELP opt-out handling, push notifications for incoming messages, and search across your conversations.
Find anything instantly
Search everything with Cmd-K
Press Cmd-K to search your real clients and bookings as you type — including by phone number — plus help articles, all in one place.
A full in-app Help Center
Over 70 task-oriented guides with screenshots, built into the app, with "open in app" links that take you straight to the right screen.
Also new this release
- A new "Today" page — your Bookings landing now leads with what needs your attention, not just a clock-ordered list.
- Staff Handbook — write your SOPs and policies with a rich editor and 10 starter templates; staff read them in-app, including on mobile.
- Waitlist, reimagined — customers pick several preferred time windows, and a single Auto/Manual toggle replaces the old confusing controls.
- Smarter staffing — when demand spikes, get prompted to open a slot, and staff accept or decline shifts from a link; plus a team-utilization report by location.
- Digital agreements — collect e-signatures and consent before an appointment, with a polished public form experience.
- More languages — fuller Cantonese (繁體) support and broader translations across booking, onboarding, billing, and the staff app.
- A richer public page — separate hero images, before/after photo pairs, and an instant-book badge.
Get started
Need help?
- Email: [email protected]
- Live Chat: Available in your dashboard
- Help Center: Guides and tutorials
Last updated: June 16, 2026
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