What's New in Seglo
Every Seglo update, in one place. Track new features, improvements, and the road ahead.
Previous releases
- v1.8711 September 2026
Staff set their own availability, and accept shift invitations from their phone
Staff enter the hours they can work and accept or decline shift invitations on their phone. Plus return visits as a daily follow-up list, free on every plan.
RosteringStaff availabilityReturn visitsMobile - v1.85–v1.8610 September 2026
Seglo tells you which days are short-staffed, who can cover the shift, and what it earns
See which days need another groomer, why, who can cover the shift and what it earns, then invite them in one step. Plus one Google review text per customer.
RosteringGoogle reviewsReportingPet records - v1.82–v1.848 September 2026
Waitlist requests now carry each dog's full service and price, and customers can book from chat
Waitlist requests keep each dog's service, bundle and groomer, with a firm quote before you accept — and customers can finish a booking in chat.
WaitlistOnline bookingRecurring bookingsAI receptionist - v1.817 September 2026
AI receptionist per location: a separate phone line, personality and bill for each shop
Run an AI receptionist at each location instead of one for the whole business — own phone line, own greeting, own instructions, turned on and billed per shop. Customers can also chat with it on your booking page.
AI receptionistLocationsOnline bookingNotifications - v1.806 September 2026
Return visits: see which pets are due back for grooming
A Return visits list shows every pet overdue or due in the next 14 days with no booking. Grooming intervals are now set per pet, not per owner.
Return visitsGrooming careRegularsNotifications - v1.785 September 2026
See which reminder channels will actually send — and what happened to the ones you sent
The Send reminder dialog now offers only the channels that can send, tells you why one can't, and keeps a history of every reminder on the booking. Plus rescheduling keeps the booking's own answers.
RemindersNotificationsReschedulingQuick replies - v1.764 September 2026
One booking request per visit, not one per pet
Booking requests now arrive as one row per visit with every pet on it, and Decline is its own action with its own wording. Plus required questions you choose.
Booking requestsBooking formPetsNotifications - v1.7431 August 2026
Send a grooming report card after every visit
Tap a dog on the body map to record what you found, then send the customer a report card. Plus a front desk board that tracks where each dog is.
GroomingReport cardFront deskRecurring - v1.7229 August 2026
Match a card terminal sale to its booking without charging the card again
Clear a card terminal day from the reconciliation page: most lines match themselves, the rest match to a booking in place, and the card is never charged twice.
PaymentsTyroSchedulingiPad - v1.7128 August 2026
Card terminal reconciliation: pull the day, match every sale, mark what isn't yours
Reconcile your card terminal against Seglo in one page: pull the day's report, see every unmatched sale explained, and mark the ones that aren't yours. Plus private customer messages and a rebuilt Settings.
PaymentsTyroMessagesSettings - v1.6926 August 2026
Recurring visits, rebuilt: one rhythm per customer, every pet in one visit
Set a regular client's rhythm once, every 2, 4 or 6 weeks, and Seglo books all their pets as one visit. Plus rebuilt Payments settings and a new dashboard.
RecurringPaymentsTyroDashboard - v1.6825 August 2026
A Payments section for the money side, customers who can edit their own pet's profile, and a rebuilt Messages list
Payments is now its own section — every tender, what is still owed, refunds issued, bank payouts and an end-of-day cash count. Customers can edit their pet's profile themselves, and the mobile Messages list has been rebuilt around the conversation.
PaymentsCash UpClient ProfilesMessaging - v1.6724 August 2026
A photo album for every pet, booking forms that ask real questions, and a flag on unanswered texts
Each pet now has its own photo album on their profile, booking form questions read as sentences instead of field labels, and the Front Desk flags customer texts nobody has answered.
Client ProfilesBookingMessagingPhone - v1.6523 August 2026
Send and receive photo messages, rewrite a text with AI, and record a voicemail greeting
Picture messages now send and arrive as one album, staff can have AI rewrite a text in your shop's style, and you can type a voicemail greeting and have it spoken on the line.
MessagingPhonePayrollBooking - v1.6421 August 2026
Take card payments on a Tyro terminal, and see the surcharge on every sale
Tyro EFTPOS terminals now take payments straight from the counter checkout, card surcharges are recorded on every transaction, and refunds are protected against being sent twice.
PaymentsTyroGift cardsBooking - v1.6320 August 2026
Dictate a client note instead of typing it, and let Google review requests go out on their own
Hold the search button and speak — the note is transcribed and filed against the right client. Google review requests now send themselves per shop, with the rules you set.
Voice notesReviewsNotificationsTeam - v1.6219 August 2026
Bring your existing Australian mobile number to Seglo Phone, set up a counter kiosk, and see caller names on every call
Port your existing Australian mobile number to Seglo Phone, decide exactly what your counter kiosk can do, and see the client's name on calls, messages and voicemail instead of a bare number.
PhoneKioskClientsNotifications - v1.6117 August 2026
Phone app notifications only for calls, Tap to Pay names your device, and the schedule updates the moment a payment lands
The Seglo Phone app now only receives call notifications, Tap to Pay names the phone you are actually holding, and the schedule shows a booking as paid the moment the payment goes through.
NotificationsPaymentsSchedulePhone - v1.5512 August 2026
Clock staff in and out by phone, kiosk or a tap tag — and let your team request leave
Choose how your team clocks in at each location, clock in by tapping a Seglo tag, let staff request leave for approval, and set every pricing question from one grid.
Time & AttendanceLeavePricingCalls - v1.5131 July 2026
Set the client profile fields your business asks for, and filter Messages by phone number
Choose what every client profile records from one settings page, filter Messages by which of your numbers a text came in on, and stay signed in on the appointment app.
ClientsMessagesMobileTeam access - v1.5028 July 2026
Team Schedule permissions are now enforced everywhere, on mobile too
Set who can view and who can edit the roster, and the mobile app now honours it. Plus: stay signed in on the app, a month calendar in My Shifts, and a mobile booking list customers can actually use.
TeamSchedulingMobileBooking - v1.4827 July 2026
Skill templates: set up a new team member's services in one click
Save a service list on a position and apply it to anyone you hire into that role. Plus a direct on/off switch for online booking, and leave approval now shows the appointments it would displace.
TeamSkillsLeaveBooking - v1.4726 July 2026
Redesigned permission editor splits Messages from Calls, adds a leave notice policy
A redesigned 6-group permission editor separates Messages and Calls access and gives checkout its own Payments permission, plus a minimum notice window before staff can request leave.
TeamPermissionsLeaveMobile - v1.4625 July 2026
Plan next week's roster by clicking, plus a faster mobile shift card and Square go-live control
Build next week's staff roster by clicking shifts onto days, get a faster shift card on mobile, and go live with an imported Square location on your own timing.
SchedulingTeamMobileSquare - v1.4524 July 2026
A clearer day — the briefing redesigned, rosters that bend, calls that tell the truth
The day briefing gets a cleaner timeline, staff can be marked not working for a day in one tap, and declined calls stop hiding among the missed.
BookingsTeamCallsPayments - v1.4223 July 2026
Your notes come back to you — AI notes on every appointment
Seglo now reads every note after each visit and pins a short summary — safety flags first — inside the customer's next appointment.
AIBookingsClients - v1.4122 July 2026
One tap from reminder to booking — and your texts, right in the appointment app
Every reminder now carries one short link your customers tap to view, confirm or move their booking — and the appointment app gets a full Messages tab.
BookingMessagesMobile appSearch - v1.3319 July 2026
Pricing gets its own home — clearer to find, simpler to set
Pricing now lives in Settings with a cleaner, plainer editor — easier to find, quicker to set up, and reachable in one step from any service.
PricingSettingsBooking - v1.3018 July 2026
Fill a waitlist slot in one tap, ask the right question for every service, and send proper tax invoices
Turn a waitlist offer into a confirmed booking in one tap, tailor the questions each service asks, charge Tap to Pay with a real tax invoice, and move through the app faster than ever.
WaitlistBookingPaymentsMobile - v1.196 July 2026
Hold a waitlist offer, add anything to a bill, and a briefing built around your clients
Give a waitlisted customer time to say yes, add or remove any service on a bill, and start each day with a briefing shaped around the people walking in.
WaitlistBookingPaymentsMobile - v1.185 July 2026
Add to the bill, sign on the spot, and a calendar that never hides a booking
Add services, products and discounts to a booking before or after payment, tidy up digital agreements, and see every overlapping appointment at a glance.
PaymentsBookingSchedulingTeam - v1.173 July 2026
Know who does what, and build services the way your day really runs
Define staff positions properly, build multi-step services that use the right person for each part, and a rebuilt client and pet profile that's faster to read and act on.
TeamSchedulingClientsNotifications - v1.162 July 2026
Fill your day the way you want, and never lose track of who's doing what
Smarter slot suggestions with three ways to pack your day, a live Activity board with drag-to-reassign, flexible drop-off timing, assistant-powered capacity, and a daily briefing that remembers your customers.
SchedulingAvailabilityMobileAI Agent - v1.1427 June 2026
Switch locations on the go and make the schedule your own
Change your active location straight from the mobile schedule, arrange and zoom your calendar the way you like, and read booking details at a glance.
MobileScheduleBookingTeam - v1.1527 June 2026
Reminders that actually reach your customers
Manual reminders now send reliably, appointment reminders and reschedule notices always go out regardless of channel settings, and the mobile customer view gets upcoming/previous tabs and a few polish fixes.
NotificationsRemindersMobileReliability - v1.14.127 June 2026
Reminders reach more of your customers
A small reliability release: text reminders and updates now reach customers whose phone number was only on the booking, plus a tidy-up to staff schedule audit notes.
NotificationsSMSReliability - v1.1326 June 2026
Archive locations, crop your photos, and smarter booking suggestions
Tidy up old locations without losing their history, crop hero and gallery photos to fit, and give customers clearer, ranked time suggestions when they book.
LocationsBookingPhotosTeam - v1.1225 June 2026
Handbook notifications, notification preferences, and a cleaner, more consistent app
Keep staff on top of handbook reading, let people choose which notifications they get, plus a clearer waitlist, safer business closing, and rock-solid Xero records.
NotificationsTeamWaitlistPayments - v1.1024 June 2026
Smarter waitlist offers, more accurate payment records, and a fix for closing your business
Waitlist offers now go to people the freed slot actually fits, payments and settlement totals handle gift cards correctly, and owners can close their business without hitting an error.
WaitlistPaymentsReportsFixes - v1.923 June 2026
Seglo now speaks your language, with a rebuilt reports hub and one-tap rebooking
Use Seglo in your own language including 中文, find every number in a cleaner reports hub, rebook a past appointment in one tap, and open to a dashboard focused on this week.
LanguagesReportsBookingDashboard - v1.822 June 2026
One inbox for calls and texts, customer photo sharing, and booking labels
A unified front desk for every call and message, share before/after photos with customers, colour-code your bookings, and get notified the moment someone edits a shift you're on.
MessagingFront DeskPhotosScheduling - v1.716 June 2026
Pricing that fits how you charge, a rebuilt calendar, and a faster path to your first booking
Our biggest release yet: price by size and coat, a live drag-to-reschedule calendar, rooms that can't be double-booked, a slicker booking flow, a customer portal, and your own business number with two-way texts.
PricingSchedulingBookingCustomer Portal - v1.614 May 2026
Sharper Xero, refund-aware reporting, and mobile polish
Xero connection status is now obvious at a glance. Refunds flow correctly through the daily summary. Plus a more polished mobile experience and a refreshed seglo.ai site.
XeroRefundsMobileNotifications - v1.530 April 2026
Kiosk Mode for iPad, recurring bookings, and gift cards
Turn an iPad into a dedicated front desk. Set up recurring bookings. Sell gift cards. Onboard new businesses with industry-tailored setup. Plus new pricing tiers and dozens of polish wins.
Kiosk ModeGift CardsRecurring BookingsIndustry Templates - v1.431 March 2026
Your Business Assistant, daily briefings, and end-of-day settlement
Talk to your AI Business Assistant. Wake up to a Daily Briefing. Close the day with one-click settlement. Plus a more visual booking experience and proper discount codes.
AI AssistantDaily BriefingSettlementDiscount Codes - v1.328 February 2026
Tap to Pay on iPhone, automatic Xero invoicing, and service bundles
Accept card payments by tapping a customer's card to your iPhone. Sync every invoice to Xero automatically. Bundle services together. Plus a sharper visual refresh across the whole app.
Tap to PayXeroService BundlesiPhone Payments - v1.231 January 2026
The AI Receptionist, drop-off bookings, and a new pricing model
Meet the AI Receptionist — a real, talking phone agent that answers your calls. Plus drop-off bookings for groomers and dry cleaners, and a fresh pricing model with monthly credits.
AI ReceptionistPricingDrop-off BookingsPet Grooming Software - v1.131 December 2025
Xero payroll sync, voice booking, and group appointments
Seglo now syncs payroll to Xero, takes bookings by phone with a natural-sounding voice agent, and supports group bookings for multiple guests.
XeroPayrollVoice BookingGroup Bookings - v1.030 November 2025
Smart waitlist, AI assistance, and a brand-new mobile app
Seglo's first major update introduces an AI-powered waitlist that fills cancellations automatically, a smarter mobile app, and faster setup for new businesses.
AIWaitlistMobileSalon Software - v0.0.930 October 2025
Welcome to Seglo - Booking Made Simple
Intuitive booking software that's fast, easy to use, and built for service businesses. Get set up in minutes, not days.
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