Seglo Phone new-number requests, voice dictation in Messages, and Receptionist setup status
Request a new Seglo Phone number with the details the carrier needs, dictate messages at the front desk, and see whether your AI receptionist is ready to answer.
A new Seglo Phone number now starts from one request form, the front desk can dictate a text instead of typing it, and Receptionist tells you whether calls will actually reach the AI before you rely on it.
Seglo Phone: request a new number
Say where the number will ring
A New number request now has a Where the number will ring step. Pick the location, confirm the service address matches it, and give the registered business name, trading name and a responsible person with an Australian contact number. Australian carriers need these details before a number can be issued, so collecting them up front means no follow-up email before your number is ready.
One setup fee, charged once
The setup fee is charged when you submit the request. Submitting again after a failed payment does not charge you twice.
Messages at the front desk
Dictate a text instead of typing
The microphone is back in the Messages composer. Tap it when the box is empty, speak, and the words land in the draft for you to check. Nothing sends until you press send.
Speech-to-text allowance and rate
Every business gets 300 minutes of speech-to-text a month, counted in your business's timezone. Beyond that, each started minute costs 2 cents from your credit balance, and the credit history labels it as speech-to-text. Billing shows the allowance, the rate and this month's usage. If dictation stops because the allowance or credit has run out, the composer says so; typing keeps working.
From and To on every new message
New message shows a From row with the business numbers you can text from, and a To row for the recipient. If there is nothing to send from, the reason sits under From: no number on your locations, texting not turned on for that number, or the number is outside your access.
AI receptionist
Setup status you can trust
Turning on Receptionist for a location without a phone line now shows Waiting for phone setup instead of looking ready. Once Seglo assigns the number and line, the AI connection is set up automatically; there is no separate Connect step. If a paid activation fails at checkout, you can retry it without being charged twice.
Ring the team for 30 seconds by default
New call settings ring your team for 30 seconds before the call moves on to voicemail or the AI. Locations that already chose a different ring time keep it.
Smaller changes
- Bookings created during onboarding or from the demo now carry a booking code like every other booking.
- Monthly credit usage is counted in your business's timezone, so a late-night send lands in the right month.
Get Started
Log in at app.seglo.ai and open Receptionist → Messages to try dictation, or Settings → Seglo Phone to request a number. New to Seglo? Start free at seglo.ai.
Last updated: September 16, 2026
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