Communicate
Keep customers in the loop. No phone tag.
SMS, email, ready-for-pickup messages, delay updates and AI calls — automated, branded, and tied to every booking.
“Three customers texting at once. One's running late. One wants to know when the dog's ready. You're driving.”
0 missed calls
Every ring answered, every update sent, every follow-up done. Customers stay informed without you holding the phone.
How Seglo handles every conversation
Booking confirmation, automatic
Confirmation goes out the moment the booking is made. Client gets the details, you get one less message to send.
Reminders before the day
Two reminders scheduled per appointment. Clients confirm or cancel early. Waitlist fills the gap if they don't show up.
Ready / delay messages
Drop-off businesses get the biggest lift — pickup-ready, running-late and “on your way?” messages keep customers in the loop without a call.
AI takes the inbound
When you can't pick up, the AI receptionist does. Books, reschedules, takes a message. You catch up on your time.
Built from these capabilities
Notifications & SMS
Email + SMS reminders, confirmations, ready / delay updates, waitlist offers, review requests.
AI Receptionist
Answers calls 24/7. Texts back. Books, reschedules, escalates when needed.
Review requests
Post-visit review request closes the loop. Stronger Google profile, more inbound bookings.
Client history
Every message tied to the client profile. No more guessing what was said last visit.
Built for these businesses
Seglo runs across service businesses with very different workflows. Each industry page shows how this cluster plays out in practice.
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Read articleFrequently asked
Do SMS use my own number?
SMS goes through your operating credit via Cellcast. Replies route back to your business inbox.
Can I customise the messages per service?
Yes. Different reminder text, ready-for-pickup wording, and follow-up timing per service if needed.
Does the AI receptionist text customers back?
Yes. It handles both inbound calls and inbound SMS, using the same booking knowledge.
What about review requests?
Post-visit review request is sent automatically. Replies flow back into your business profile.
Stop chasing customers.
Right message, right moment. Booking confirmations, reminders, ready updates and follow-ups — done without you.
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