Plan the grooming day

Fit the work to the team and equipment you have.

Eight bookings don't all need the same time or help. Set each service's steps, reserve the equipment and plan drop-offs so your team can handle the work you've booked.

Lulu · Full groom

In progress

Bath

15 min

Sam

Groom

30 min

Sam

Dry

30 min

Processing

Finish

15 min

Assistant

01 / Time inside each visit

Plan more than the appointment count.

A free groomer may still need a free workstation. Required equipment is reserved for the planned groom; staff can have their own steps within it.

A dog is drying, another has arrived early, and a nail clip could fit now — but a flat appointment calendar cannot see the opening.

01

8:00

Four dogs dropped off

02

8:15

First two grooms begin

03

9:00

Assistant takes over drying

04

9:05

Nail clip fills the gap

Sam fits in a nail clip while the assistant dries the first dog.

02 / What you can do

Plan the work inside each visit

Keep the details with the booking so your team can see what's been agreed and what to do next.

01

Start with the dogs that could change the plan

Check today's drop-offs, pet notes and assigned groomers. Spot missing staff or equipment clashes before the first dog arrives.

02

Keep arrival separate from work-start time

A drop-off window tells the owner when to arrive. The work queue tells the team when the dog can safely begin.

03

Choose who handles each step

Choose which parts your groomer does and which an assistant can take. Only open time for another booking when your groomer is free to do the work.

04

Fill a gap only with work that fits

Offer a cancelled time to waiting customers whose dogs fit the time, groomer and equipment available.

04 / Questions groomers ask

01

What is a drop-off grooming workflow?

The owner arrives within a drop-off window. Your team can record arrival, the start of grooming, ready for pickup and collection. Marking a visit ready and sending the owner a message are separate actions.

02

Do I need an assistant to use smart scheduling?

No. You can keep every step with your groomer. If you have an assistant, set aside time for them to help with suitable parts of the groom.

03

Can Seglo stop two grooms using the same dryer?

Yes, when the service is set to require that dryer. Required equipment is reserved for the full planned groom, rather than released after an individual bathing or drying step.

04

Can appointment and drop-off services share one calendar?

Yes. You can run fixed appointments and drop-off services side by side while each keeps the timing rules it needs.

Related reading

More grooming operations guides are on the way.

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