Booking engine
Two dogs, one trip.Your diary puts them on one groomer.
Ava brings Lulu and miumiu at nine. It is one trip, one payment and one confirmation. It is not one groomer doing two grooms at once.
What one booking holds
Two dogs, two records
Own service, own answers
A groomer each
Seglo works out who
Or no time at all
If only one is free
01 / What it costs
One trip turns into two bookings.
So she picks two times, drives in twice, or rings you and the second dog goes in by hand.
One booking, one name
The second dog lives in the notes.
Nothing checks whether Sam can hold two dogs at ten, because nothing knows there are two.
One booking, two subjects
Each dog is booked in its own right.
Own service, own answers, own price, own person. Held together as one trip.
02 / The basket
A row for each dog, inside one trip.
Two dogs, two services, two sets of answers. Ava sees one booking and pays once.
Lulu
Cavoodle
Full groom, 75 min
Curly coat. Quiet clippers.
Sam
miumiu
Beagle
Bath and tidy, 30 min
Hates the dryer. Towel first.
Jess
One trip. One payment. One confirmation.
Illustrative
03 / Who is responsible
Two dogs at once. Never on one person.
Responsibility runs in its own lane per dog, so the trip stays short without anyone holding two dogs at the same time.
Sam
Groomer
Jess
Groomer
Bath
Equipment
Dryer
Equipment
Illustrative
04 / The line we do not cross
One groomer free is not two.
Every dog and every piece of equipment has to be free at the same moment, or the time is never shown to her.
9:00
Not offered
9:30
Not offered
10:00
Offered
Nine is refused for one reason. Half nine for another.
Illustrative
05 / Also true
The quieter half of one booking.
Both, or neither
One trip is written in one go. It never lands half done.
Not only dogs
A subject can be a pet, a vehicle, a family member or a room.
One door for everyone
Your desk, your booking page and the Seglo receptionist write the same booking the same way.
You are not picking staff per dog
Seglo works out who takes which dog, then shows you the result.
What is a groom actually made of?
What holds the room and dryer?
Take the second dog off your notes page.
Take 14 days to settle in. Decide later.