“Five appointments tomorrow. Will they all show? You have no idea. By 10am, two chairs are empty — two slots you could have filled if you’d known earlier.”
No-shows
Show-ups
20–30% no-show rate without reminders
One in four or five appointments, gone. No warning, no cancellation, no chance to fill the slot. Reminders bring that rate under 5%.
What if you knew by 9am who’s coming — and who’s not?
Reminders go out. Clients confirm or cancel. Empty slots surface early. Your waitlist fills the gaps. You start the day knowing exactly what to expect.
The confirmation loop
What gets sent
Client notifications
Booking confirmation
Email sent when a booking is created. Service, date, time, and location.
SMS & email reminders
Two reminder emails per appointment. SMS with configurable timing — 24h, 48h, or custom.
Cancellation & rescheduling
Confirmation when a booking is cancelled or rescheduled. Client and staff both notified.
Waitlist alerts
When a slot opens, waitlisted clients are notified via email. First to respond gets the booking.
Staff notifications
- New booking assigned to them
- Booking cancelled or rescheduled
- Shift change or schedule update
- Leave request approved or declined
Via push notification on the staff app
Calling clients to confirm doesn’t scale.
Spending 30 minutes every morning calling clients to confirm is time you don’t have. And even then, you don’t know who’ll actually show. Seglo handles the entire loop — send, confirm, cancel, backfill — without you picking up the phone.
Common Questions
Stop chasing clients.
Let reminders do the work.
Set it once. Every client, every booking, reminded. No-shows drop. Your calendar stays full.
No credit card required • Cancel anytime