A clearer day — the briefing redesigned, rosters that bend, calls that tell the truth
The day briefing gets a cleaner timeline, staff can be marked not working for a day in one tap, and declined calls stop hiding among the missed.
This release is about seeing your day as it really is — and changing it just as fast.
The day briefing, redesigned
One timeline, everything on it
The briefing now reads as a single clean timeline: notes cluster where they belong, a NOW line tracks the current moment through the day, and tapping any booking opens its details in a drawer without leaving the page. Labels on each booking carry through from the schedule, and on mobile you can pull down to refresh.
Right where you need it
Open the briefing straight from the bookings screen menu. The header stays out of the way — your location and the date picker tucked into the corners, the day front and centre.
Rosters that bend without breaking
"Not working this day"
Someone can't come in on a day they're normally rostered? Mark them as not working this day — one action, that day only, their regular roster untouched. If bookings are already sitting on them, Seglo shows you the conflict right there and lets you decide what happens to each one before you confirm.
See tomorrow's staffing at a glance
The planning grid header now carries a staffing signal for each day: how your rostered hours compare with the demand that day usually brings, and where you're running short. No more counting rows to guess whether Thursday is covered.
Calls that tell the truth
Declined is not missed
When your team declines a call, it now shows as exactly that — a Declined badge, distinct from Missed — with its own notification, so end-of-day follow-up goes to the calls that actually slipped through. The missed-call filter and badge now count inbound calls only.
Checkout, protected
One charge, no matter how many hands
If two people try to settle the same appointment at the same time — front desk and the floor, two devices, a double-tap — Seglo now recognises the collision, keeps a single charge, and tells the second screen what happened and what to do next. Already-paid appointments say so instead of charging again.
Small touches
- Dashboard analytics stay honest: every report view refreshes on schedule, and a business with no data yet sees "no data" rather than yesterday's numbers presented as today's.
- Booking cards on the schedule show the account holder's name under the pet or client profile.
- Staff calendar colours have been retuned so every name label is comfortably readable.
- On mobile, typing a message no longer lands the composer behind the keyboard.
- Sign-in security has been strengthened behind the scenes — sessions rotate more aggressively and verification codes are stored more safely. Nothing changes in how you sign in.
Get Started
Nothing to switch on — open the briefing from your bookings screen, and try marking someone as not working on a day to see the new conflict flow.
Questions or feedback? We'd love to hear from you.
Last updated: July 24, 2026

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