Make a solo business work
Find what is really holding the day, price the time you sell and decide whether the next change is a rule, equipment or another pair of hands.
By the end
You will know what caps the day, which work is underpriced and what to change before adding more bookings.
Step 01
Measure the whole visit
Record hands-on time, elapsed time and the resources a dog still occupies when your hands move on.
Step 02
Find what caps an ordinary day
Name the person, dryer, bath, table or holding space that work waits for.
Step 03
Work out what a productive hour must earn
Connect labour, overhead and usable hours to the price of the work in front of you.
Step 04
Put recovery room where delays collect
Protect normal uncertainty without using buffer to hide a service that is always quoted too short.
Step 05
Put cleaning and closing work into the day
Stop the last appointment from hiding unpaid work after the diary ends.
Guide on the way
Step 06
Choose the change that removes the real queue
Test whether the business needs hands, equipment or a different running order.
Step 07
Prepare for a first hire without asking them to rescue the diary
Identify useful work, the cost of the role and the first-week slowdown before recruiting.