Payments
Take payment from the booking.
The groom is done. Check the bill, choose how your customer pays, and keep the payment with their booking.
At checkout
Adjust the bill before you take payment.
An extra nail trim or a bottle of shampoo to take home? Add it to the booking before your customer pays.
- Add a service or retail product.
- Adjust a service price on an individual booking.
- Apply a percentage or fixed-amount discount.
- Check the updated total before charging.
You’ll need permission to edit the booking. Price adjustments apply to service lines on individual bookings; group bookings and product prices cannot be adjusted here.
Added something after they paid?
On an individual booking, add the extra item and collect the remaining balance. Record the extra payment as cash or a payment taken on your own card machine.
- Full groom
- $90.00
- Shampoo
- $18.00
- Discount
- −$10.00
- Total to pay
- $98.00
Taking payment
Choose how your customer pays.
| Payment method | What you do |
|---|---|
| Cash | Record the cash your customer hands you. |
| Your own card machine | Take payment on your machine, then record it on the booking as an external card payment. |
| Saved card | Charge a card your customer has saved. Requires online payments enabled and a connected provider that supports saved cards. |
Gift cards and offers
Sell gift cards. Give customers a code for their next groom.
Gift cards to spend with your shop.
- Let customers buy a gift card from your booking website.
- Let them apply gift-card credit when booking online.
- Keep track of the remaining balance and how the card was used.
Turn on gift cards and connect a payment provider that supports online purchases. Credit is for bookings with the shop that issued it.
Promo codes with limits you choose.
- Create a percentage or fixed-amount discount code.
- Set an expiry date and a maximum number of uses.
- Keep a code for one customer by restricting it to their email.
- Let customers enter the code when booking online.
After checkout
See what’s paid and what still needs attention.
Find a payment.
- Filter transactions by date, customer or payment method.
- Open a transaction to check its details and linked booking.
- Show a receipt QR code after checkout.
Check money still owing and refunds.
- See bookings with an unpaid balance.
- See when a booking has a refund due.
- Find recorded refunds and check their amount and status.
Access to payment records depends on your team’s permissions. The refunds list shows recorded refunds; it does not issue one.
At the end of the day
Check the cash in your till against recorded payments.
- See the expected cash from the day’s recorded cash payments and refunds.
- Enter what you counted and see the difference.
- Keep a record of who counted it and when.
Give staff permission to view the figures, record a count, or both.
Before the next booking
Set the cancellation terms your shop needs.
Choose whether customers can cancel online. Set a no-show fee with a custom policy, then decide whether to charge it if they miss the booking.
| You choose | Your options |
|---|---|
| Online cancellation | Let customers cancel online, or ask them to contact you. |
| No-show fee | Choose no fee, a fixed amount or a percentage of the booking price with a custom policy. |
| Whether to charge | Choose whether to charge the applicable fee when marking a no-show. |
Charging a no-show fee requires a booking with payment protection, a saved card and a connected payment provider that supports the charge.
Bring your bookings and payments together.
Try it for 14 days. No credit card required.