Staff management for grooming shops
Plan shifts, assign services and check your team’s hours.
Set each person’s work, pay and access. Your team can check their bookings, shifts and pet notes from their own phone.
Shifts and workload
Set regular shifts. Adjust individual days.
- Set working days, hours and breaks to repeat.
- Plan in a private draft. Publish and choose whether to notify staff.
- Choose a location for each shift.
- Compare workload, bookings and staff hours before adding shifts.
Repeats weekly · break 12–12:30 pm
This Wednesday only
Start at 10 am
Friday staffing
- Past Friday workload
- 18 hours
- Already booked
- 16 hours
- Staff hours planned
- 12 hours
3 searches found no available times
Who can do the work
Choose which services each groomer can take.
- Choose each groomer’s services. Customers only book someone who can do the work.
- Set booking time by experience: junior, intermediate or expert.
- Give assistants shifts and app access, without direct customer bookings.
- Choose which grooming steps assistants help with.
| Service | Sam | Jo |
|---|---|---|
| Bath & tidy | Can take | Can take |
| Full groom | Can take | Not offered |
Time for the same bath & tidy
Sam · Expert
45min
Jo · Junior
60min
Mia · Assistant
Bathing and drying help · no direct bookings
Hours and pay
Check actual hours before you calculate pay.
- Choose phone or shop-device clock-in for your team.
- Compare recorded hours with shifts. Fix missing or mistaken entries.
- Set hourly pay, commission or both for each person.
- Add individual Saturday and Sunday rates.
- Schedule pay changes to start on a date you choose.
- Scheduled shift
- 9 am – 5 pm
- Clocked in
- 9:02 am
- Clocked out
- Not recorded
Check the missing finish time
Sam’s pay settings
Hourly rate
$30
Commission
20%
New hourly rate · from 1 October
$32 per hour
Leave requests
Review leave and the bookings it affects before you approve.
- Approve or decline leave requests.
- Set how much notice each leave type needs.
- Approved leave blocks new bookings during those hours.
- Check affected bookings. You still need to arrange another groomer or time.
Request
Friday · annual leave
Manager review
2 bookings to arrange
Once approved
No new bookings during leave
Your annual leave notice setting
14 days ahead
Staff permissions
Choose who can see client details, give discounts or issue refunds.
- Hide client contact details while allowing access to pet notes.
- Choose who can view or change bookings, shifts and pay.
- Limit bookings, leave, timesheets and pay to their own records, or allow wider access.
- Choose who can give discounts or refunds.
- Limit access by location. See who changed permissions and when.
- See bookings
- Own bookings
- Client phone, email & address
- Hidden
- Pet history & notes
- Can view
- Give discounts
- Allowed
- Issue refunds
- Not allowed
- View pay
- Own pay
Their phone, your shop’s information
Let staff check their bookings, pet notes and shifts themselves.
- Give staff their own login, with only the access you allow.
- Let them check shifts, request leave, review hours and see their finalised pay.
- Keep pet care notes ready for the next groomer.
- Share shop procedures in a handbook. See who has confirmed they’ve read them.
9 am · Lulu, cavoodle
Full groom
Nervous with clippers. Use the quiet ones.
10:30 am · Hugo, labrador
Bath & tidy
Own roster · leave requests · hours · pay
Cleaning the grooming table
- Sam
- Confirmed read
- Jo
- Awaiting confirmation
Set up your team’s shifts, services and access.
Try it for 14 days. No credit card required.