Export your data from Timely

Timely puts both of the exports you need in the same place, under Reports, and both come out as CSV. It's a short job.

Export your client list

1. Open Reports from the menu.
2. Under Customers, select Customer List.
3. Check the filters cover everyone you want, not just recent clients.
4. Click CSV and save the file.

Export your appointments

1. Open Reports, then Appointment Schedule.
2. Set the date range to cover your whole book, past and future. The default range won't.
3. Click View Report to generate the data.
4. Click CSV and save the file.

Take the range back as far as your records go. A dog's history is most of what makes their first Seglo appointment feel like you already know them.

Services and staff don't export

Timely won't give you your service list as a file. Send us your Timely booking page link instead and we'll read your services, durations, and prices off it.

For your team, just write them out in the email: full name, email, and mobile for each person. It's faster than any workaround.

What you won't get

Saved card details. Your customers save a card again on their first payment through Seglo.

Send it to us

Email both CSVs to support@seglo.ai from your Seglo account address, along with your booking page link and your staff list. Leave the files as Timely made them.

Do it while your Timely subscription is still active.

If a report has been renamed since this was written, Timely's own guide to viewing and downloading reports is the authority.

Related

• Moving your data off your old platform — what we can bring across, and where to send it.
• Services catalog — where your services land once we've built them.