Bookings

Take, change, and manage appointments.

• Appointment calendar

  Run your whole day from one screen — drag to move a booking, find any client fast, filter the clutter, and the controls most people never find.

• Schedule (resource-based booking)

  Run your team's day on one grid — book straight off an open slot, drag a card to move it, and assign unassigned pets to staff in one drag.

• Appointment requests

  Vet every booking before it takes a slot — accept or decline each pending request and clear the urgent ones first.

• Appointment settings

  Approve bookings, control how far ahead and how late customers book, set the times they see, and a few powerful controls most owners miss.

• Drop-off scheduling

  How drop-off booking works — the customer picks a drop-off time, you schedule the service and hold the pet, and everyone sees an accurate ready time.

• Earliest drop-off

  Set how early before their service a customer may drop off — from just before service to any time after you open — and see what customers pick from.

• Drop-off timing controls

  How Earliest drop-off, time-slot interval, and buffer between appointments combine to shape your drop-off day — with one worked example.

• Drop-off booking FAQ

  Fixes for the common drop-off booking questions — too few drop-off times, tighter packing, limiting how long a pet waits, and unexpected ready times.

• Waitlist

  Turn a full calendar into a waiting list, then fill every cancellation — offer slots by hand or let the system chase replies for you.

• Booking policies

  Stop no-shows and last-minute cancels from costing you — set a deadline, a fee, a card on file, and make customers agree before they book.

• Appointment photos

  Attach before & after photos to a booking, keep some private, and send the rest to the customer by email or text — who sees a drag-to-compare slider on their booking page.

• Review requests

  Turn a completed appointment into a one-tap Google review request, complete with the customer's photo and an AI-written thank-you message.

• My bookings

  Find any appointment across every business, reschedule or cancel it, rebook past appointments, see what a cancellation costs before you confirm, and watch your waitlist.