Clients

Client records, profiles, forms, and loyalty.

• Client directory

  Find a regular, add a walk-in, block a no-show, and dig into a customer's full history — plus the warnings and notes most owners never spot.

• Client profiles

  Book and track each pet, vehicle, or family member on its own — pick a recipient, add a new one mid-booking, or manage the list straight from a client's card.

• Forms

  Collect intake details, pet and vehicle profiles, and signed agreements at exactly the right moment in booking — built once, fired automatically.

• Form responses

  Read what a customer answered, find a single submission fast, and understand which answers also land on their profile.

• Loyalty program

  Give your regulars a reason to come back — points on every paid visit, rewards they redeem themselves, and the controls most owners never find.

• Setting up loyalty

  Get a loyalty program live, then dial in exactly how customers earn, what they redeem, and whether you're giving away too much.

• Loyalty customers

  Settle a points question at the counter, find your most loyal regulars, correct a balance by hand, and read a customer's full earning history.

• Loyalty earning rules

  Reward the behaviour you want — spend, visits, reviews, referrals, birthdays, milestones — and control which rule wins when two compete.

• Loyalty rewards

  Give customers something worth redeeming points for, control who can claim it and when, and keep a generous offer from quietly costing you.

• Loyalty tiers

  Give your best customers a level to climb — set the bar, the badge, and the perks, and let Seglo move people up and down on its own.

• Loyalty settings

  Pause or relaunch your whole rewards program, rename points, make them expire, switch tiers, and repair drifted balances — all from one page.

• Client loyalty status

  Answer 'how many points do I have?', read the full points trail, and correct a balance by hand — plus the rules that decide what an adjustment actually does.