Daily settlement

When you want the day's takings to be final — the register cashed up, every customer accounted for, the numbers ready to flow into pay runs — this is where you close it. Until a day is settled, its totals stay provisional and the pay period it belongs to can't be calculated.

Open it from Bookings -> Settlement in the left navigation. The page is titled Daily Settlement and opens on today, business-wide — settlement covers every location at once, so there's no location filter to set.

Open in app: Daily settlement

Close out today's takings

You settle one day at a time, and a day only closes once every booking on it is resolved.

1. Pick the day with the Previous and Next arrows, the date button (which opens a calendar), or Today to jump back. The three cards across the top show that day's settled total, Cash, and Card.
2. If anything still needs finishing, two lists appear. Needs Checkout is customers who were served but haven't paid — click Checkout to take payment. Needs Action is bookings still waiting on a decision — click View to open each one and check out, mark a no-show, or cancel.
3. Once both lists are empty, click Settle the Day (top right). The day shows a green Settled badge and a day-summary email goes to the owner.

Read who took what, and how

A settled day isn't just a total. Staff Breakdown lists the revenue and appointment count attributed to each team member for the day. No Shows and Cancellations are counted separately so they don't inflate your revenue, and if a no-show fee was charged it shows in green under the no-show count.

Commission follows that attribution, including the two cases that used to fall through the cracks:

• Bundles — a bundle's price is split equally between the staff who performed the bundle's services, and each share counts toward that person's commission.
• Retail products — products sold on a booking count toward the commission of the staff member who served that booking, at their usual commission rate. If a booking was served by more than one person, the product revenue isn't guessed — it stays unattributed until you decide.

If any of the day's revenue belongs to bookings with no staff assigned, an amber warning shows above the day's report with the amount. That revenue earns commission for no one — open the bookings and assign staff before you settle.

The Cash and Card split is worked out per payment, not guessed: cash payments land in Cash, while card terminal, Tap to Pay, online, and card-in-person payments all land in Card. That split is what you check against your bank deposit at the end of the week.

Get a catch-up summary even if you forget

You don't have to be at the desk every evening. If nobody sends the day's summary, the system emails it to the owner on its own — and it looks back over the last few days, not only last night, so a day you closed for or simply forgot still gets a summary sent.

The summary email is a reminder, not a lock: it doesn't settle the day for you. To finalise the day's numbers you still come back and press Settle the Day (or Undo and re-settle if something changed).

Reopen a settled day to fix a mistake

Settling locks the day, and that lock is real: once a day is settled you cannot take payment, check out, or edit a booking on it — checkout will tell you the day is settled and to reopen it first. The same lock stops you deleting a roster entry on a settled day.

To make any change, click Undo next to the Settled badge and confirm. This reopens checkout for that day so you can take payment, check out, or edit. Make your fix, then settle the day again. Reopening is the correct move whenever something on a closed day was wrong — never work around the lock.

Add a late payment without reopening

Money sometimes lands after you've closed — cash counted late, a delayed transfer. If the day is not yet settled, take the payment on the booking, then click Recalculate Cost to refresh each team member's figures against your current pay rates without touching anything else. The button only shows on an unsettled day that has appointments.

Recalculate quietly leaves alone any staff member whose day is already locked into a finalised pay run, so it can't disturb pay you've already closed off. If the whole day is already settled, the button refuses and asks you to Undo first.

Re-send the day's summary email

On a settled day a Send Report button replaces Recalculate. Use it to fire the day-summary email again — handy if the owner missed the earlier one, changed email address, or you want a fresh copy after reopening and re-settling. It sends the report as it stands right now.

Step through a whole pay period

When you open settlement from a pay run, the page runs in period mode with a strip of the period's days across the top. Step through each one and confirm it's closed before the run is calculated.

The strip is colour-coded: red means a day still has bookings needing action, amber means everything's resolved and it's ready to settle, green means it's settled. The strip even starts on the right weekday — a Wednesday-to-Tuesday pay period shows Wednesday first, not Sunday. Every day must be green before you can finalise pay for the period.

Tips

• A future day won't settle — the button stays disabled with a tooltip until the day has actually passed.
• The Settle button is disabled while anything is open, and its tooltip tells you exactly how many items remain. Clear Needs Checkout and Needs Action first.
• Missing commission in a pay run is almost always an unsettled day. A period can't be calculated until every day in it is green.
• Don't move a late payment to a different day to dodge the settled lock. Reopen the correct day, add it there, then re-settle — moving it breaks the match against your bank statement.
• Recalculate Cost needs pay-finalise access. If you can't see commission tools you likely don't hold that permission.

Related

• Finalising pay — the pay run that every settled day feeds into.
• Payments overview — how each payment reaches this page in the first place.
• Tap to Pay — card payments that land in the day's Card total.
• Xero integration — how settled days reach your accounting books. </content>

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