Business profile and information

Update your shop details, opening hours, booking links, locations, and the photos customers see.

Keep your shop details, opening hours, and booking links up to date so customers know where to go and when they can book. Use Overview for business details and locations, and Branding for your logo and booking-page photos.

Open in app: Business profile

You need permission to edit business settings to save changes.

Update your shop name and contact details

In Business profile → Overview, click the pencil beside your business name.
Update your name, email, phone, website, description, or business type.
Save the form.

The form also has a Google review link field. Review-request setup is managed on the Reviews page, separately from this business detail.

Your timezone is displayed with your contact details. It is not currently editable in this form. Check it if bookings appear on an unexpected day or at an unexpected time.

Under your business name, use the booking-link buttons to copy the link, open it, or show a QR code for customers to scan.

To edit the part after seglo.ai/@, select Change link, enter an available handle, and review the confirmation showing the old and new links.

Changing the handle stops the old link working. It does not redirect to the new one. Update any link you have already shared, including your Google Business Profile, social pages, printed material, and QR codes.

Set opening hours and a lunch break

In Business profile → Overview, expand the location you want to change and open Edit location.
Select Opening Hours and set the start and end times for each day. A day with no time slots is Closed.
Save the location.

To leave a lunch break, use the + menu on a day and choose Add time slot. Keep your existing opening and closing times: the first block runs from opening until your lunch break, and the second runs from the end of lunch until closing. For a 1pm–2pm break, end the first block at 1pm and start the second at 2pm. Use the copy icon to copy one day's hours to the other days, then adjust any exceptions before saving.

Opening hours are only part of availability. Your shop also needs bookable staff and enough time for the selected grooming service. If customers see no times, check Work schedules as well as the location's hours.

Close for a holiday

Expand the location in Business profile → Overview and open Manage closures.
Select today or a future date to mark it closed. Select it again to undo your selection.
Click Save Changes. Selecting a date alone does not save the closure.

Use the month arrows to plan ahead. An amber dot means the date already has appointments or waitlist entries; hover to see the counts before deciding to close.

A closure stops customers making bookings for that date. It does not cancel or move existing appointments. Review those bookings separately and contact the affected customers if their visits need to change.

Add another shop

In Business profile → Overview, select Add location beside Locations, enter the location details and opening hours, then save. Adding another location needs Scale or a Custom plan. If the button is locked, check your subscription plan. When every location your plan covers is in use, Your plan covers that number shows in place of Add location; use Manage plan and locations to add more, or archive a closed shop first.

A location marked Primary is your main location. To change it, open another active location's ⋯ menu and select Set as Primary.

For a physical shop, search for your address or choose Enter address manually. The Also use this address as billing address option lets you copy it to your business billing details.

If you do not have a physical location, select Online-only business (no physical location) to leave the address out. This changes the address form; it does not set up a travel area or travel time between home visits.

Give each shop its own contact details and link

Expand a location to find its booking link. In Edit location, edit Booking URL to change the readable part of the link after your business handle, such as /@your-shop/cbd.

The location form also has its own phone and email fields. Use these when each shop has a different front desk. Available Seglo phone numbers can be selected from the list. Save after changing the details.

Make a shop visible to customers

Expand the location in Business profile → Overview and select View staff to check who is bookable there.
Check its opening hours and service setup.
Set its Live / Hidden switch to Live when you are ready to accept bookings there.

A location with No bookable staff may appear to customers without offering usable appointment times. Check the team's availability before sharing the link.

Set the switch to Hidden when you want to stop showing that location to customers while keeping it in your active business list.

Understand a Soft launch badge

A Soft launch badge beside an imported location relates to your move from Square. It is separate from the Live / Hidden switch: a location can be visible for new Seglo bookings while it is still soft-launched.

See Running Square and Seglo together before taking an imported shop fully live, especially if you are deciding when Seglo should start sending reminders to its imported customers.

Archive a shop that has closed

In Business profile → Overview, open the location's ⋯ menu and select Archive.
Review any upcoming bookings or active waitlist entries shown. Move or cancel them before trying to archive the location again.
Type the exact location name and confirm Archive.

Archiving takes the location off your booking page and removes it from active location lists. Its historical records are kept. It appears in the Archived section lower on the Overview tab.

If it is your only live location, archiving it leaves customers without a location they can book. The confirmation warns you before you proceed.

Reopen an archived shop

In Business profile → Overview, expand the Archived section near the bottom.
Open the location's ⋯ menu and choose Restore.
Review its staff, services, and opening hours, then switch it to Live when it is ready.

Restore brings the location back as Hidden. Customers cannot book it until you publish it again with the Live switch.

Update your logo and booking-page photos

Open Business profile → Branding:

Business Logo: upload an image and use the square crop to frame your logo.
Booking Page Hero Section: choose the cover photos customers see at the top of your booking page and adjust the layout.
Photo Gallery: add shop and grooming photos. You can crop the image or keep the full picture.

Image uploads save separately from the cover layout. If changing the layout or side image style shows You have unsaved changes, click Save Changes before leaving. Preview your booking page to check how the photos look to customers.

Account and login settings — your personal login and contact details.
Subscription plan and upgrades — check multi-location access.
Resources and rooms — spaces and equipment needed for bookings.
Service photos and portfolio — add photos to individual services.